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The Handle
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Behind the Door
Behind the Door: International Women’s Day
7 March 2025
Join us as we go behind the door to meet female hospitality leaders, in celebration of International Women's Day.
Behind the Door
Designing Innovation with Geraldine Milsom: Inside Talbooth House & Spa
7 March 2025
Talbooth House is known for it beautiful interiors and elegant rooms. We sat down with owner Geraldine Milsom to discover more about the hotel's unique flair.
Behind the Door
Catching Up with Zoe Kedward: From Grove of Narbeth’s Beginnings to the Beauty of Wales
7 March 2025
Imagine a delightful hotel nestled in the Welsh rolling hills. The Grove of Narberth is the pinnacle of Welsh beauty. To discover its story, we spoke to director, Zoe Kedward.
Behind the Door
A Conversation with Lorraine Jarvie: History, Heritage & the Magic of Bath
6 March 2025
Bath oozes history, heritage and a touch of magic. To find out how to make the most of this enchanting city and to celebrate the inspirational women who called it home, we spoke to Lorraine Jarvie, General Manager at The Royal Crescent Hotel & Spa.
Behind the Door
Providing a Golden Service with Sarah Gaskin, a Golden Keys Concierge at The Headland
3 March 2025
What makes a Golden Keys Concierge? To find out, we spoke with Sarah Gaskin at The Headland to discover how she provides each and every guest with a golden service.
Behind the Door
Always Exceptional: Enhancing Experiences at Grantley Hall with Guest Quality Standards Manager, Marek Jurczyk
25 February 2025
Step into a luxury British hotel as we discover what makes an exquisite stay unforgettable. As we talk with Marek Jurczyk, Guest Quality Standards Manager, he reveals how Grantley Hall crafts extra special breaks for anyone who walks through …
