PoB Hotels Gift Vouchers - How-To Guide

PoB Hotels gift vouchers should be accepted as payment or part payment for anything at your hotel just like cash.

  1. How can we check the gift voucher validity and balance?

    At any time the validity and balance of vouchers can be checked on the PoB Hotels website by clicking on “Gifts” then selecting Check Voucher Value and entering the voucher code.

  2. How do we redeem the voucher as payment?

    At the point of use the voucher must be redeemed to ensure validity and value. This is very important as guests may wish to keep the physical voucher.

    Go to the Gifted site:
    Enter hotel username and password (provided by PoB Hotels)
    Select Redeem Voucher
    Enter the voucher code
    Select amount / value of the voucher to use – this can be some or all of the voucher total value

  3. How much do we receive from the voucher value?

    You will receive 95% of the face value.

  4. What should we do with the old gift vouchers?

    You should still accept the old-style vouchers up to their expiry date. There are two styles of the old monetary PoB gift vouchers in circulation, both with the old Pride of Britain branding and logo. All vouchers have an expiry date stamped on the back. Please do not accept expired vouchers.
    Used vouchers should be posted to:
    PoB Hotels
    Cowage Farm
    Foxley
    Wiltshire SN16 0JH
    Include your hotel name, the guests name and date used. (When sending a high value of vouchers, it is advisable to use Recorded Delivery or Special Delivery). You will receive 100% of the face value.